Customer support

ePSXe Software SL built ePSXe for Android as a commercial app intended for use as is.

This page is used to inform application users regarding our support channel.

Technical support email

This app is developed by ePSXe Software SL, you can contact support at epsxeandroid@gmail.com or using the option help>Email to Customer Support, which will include, in your email, information about your epsxe configuration in order to help you.

Technical support conditions

The support team will reply to your email within 3 business days providing a solution or requesting more information about your technical request. In order to get a faster service, please provide the following information in your request: information about your device model, ps1 game used, country of the game, gpu renderer used, a description of the problem and in which scene you were running the game.

We are using different email support templates, which we will use in case that you do not provide information in your request, or in case that the support team consider that the template is useful for your request. All requests are processed by one of the members of the support team.

Technical support language

We are only providing support in English and Spanish. Please use a translate tool to translate your request to English if you require the use of another language.

Technical support: refunds

Please check our refunds policy if you want to request a refund.

Config and troubleshooting page

We are providing a web page with information about how to configure the emulator, setup your gamepad and configure the rest of main options. Besides this page there is also a FAQ Config and troubleshooting page.

Disclaimers

ePSXe Copyright 2000/2022 ePSXe team.
Sony Playstation is a registered trademark of Sony.
All mentioned games are registered trademarks of their authors or marks. Neither the ePSXe Team software nor its authors are affiliated with Sony.


epsxeandroid epsxeandroid@gmail.com
twitter @epsxeteam
http://www.epsxe.com/android